PROCESSING TIME
Orders are processed and shipped within [1] business day of payment confirmation, Monday–Friday, excluding holidays.SHIPPING AREAS
We currently ship within the United States only. We do not offer international shipping at this time.SHIPPING CARRIERS & RATES
Shipping is free on orders over $120.00; standard rates apply below that threshold, calculated at checkout.TRACKING
Once your order ships, you will receive a confirmation email with tracking information. Please allow up to 24 hours for tracking to update after dispatch.LOST OR DELAYED PACKAGES
PURETIDES is not responsible for delays caused by the shipping carrier once a package has left our facility. If your tracking shows no movement for more than [X] business days, contact us and we will assist in filing a claim with the carrier.SIGNATURE REQUIREMENTS
[Insert if applicable, e.g.: Orders over $[X] require an adult signature (21+) upon delivery.]
INCORRECT SHIPPING ADDRESSES
Please double-check your shipping address at checkout. We are not responsible for orders shipped to an incorrectly entered address. Contact us immediately if you notice an error — we will do our best to correct it before the order ships.
CONTACT US
Questions about shipping? Contact us at [email protected]